Have questions? View our frequently asked ones below. If you didn't find what you were looking for, here's how to get in touch with us:


  • Chat with us in digital banking by logging in here.
  • Call us toll-free at: (800) 748-0451
  • E-mail: info@myfpcu.com (Do not send us your account info through email)*
  • In person: by visiting any of our locations listed here.
  • Mail: PO Box 7006, Flint, MI 48507-0006.
  • Fax: (810) 244-2510


  • What is Financial Plus’ routing number?

  • How do I reset my digital banking password?

  • How can I pay my Financial Plus loan from another institution?

  • How do I change my address and other contact information?

  • How do I start a chat session?

  • How do I report a lost or stolen debit, ATM or credit card?

  • How do I become a member of Financial Plus Credit Union?

*NOTICE TO MEMBERS/CONSUMERS: Use of the email address info@myfpcu.com is not protected or encrypted. Please use the email address for general inquiry purposes only. DO NOT INCLUDE non-public, private information in any email communication sent via this email address (info@financialplusfcu.org) or to any individual employee email address of Financial Plus Credit Union. For identification purposes, and so that we may contact you, please include your name and phone number and a general description of the issue or service you are inquiring about.