NOTICE TO MEMBERS/CONSUMERS: Use of the following email address is not protected or encrypted. Please use the email address for general inquiry purposes only. DO NOT INCLUDE non-public, private information in any email communication sent via this email address ( or to any individual employee email address of Financial Plus Credit Union. For identification purposes, and so that we may contact you, please include your name and phone number and a general description of the issue or service you are inquiring about.

How do I change my address and other contact information?

  • Login to Online Banking, and select 'Other Options' via the drop-down menu. Choose 'Message Board', and send us a secure message with your new contact information.
  • Call (800) 748-0451 to speak with a Financial Plus representative.
  • Visit one of our branch locations.

To report a lost/stolen ATM, Debit or credit card, please call (800) 748-0451. To report a lost/stolen card after hours please call (888) 241-2510. For cards lost/stolen outside of the United States, please call (909) 941-1398.