General FAQ

  • How do I change my address and other contact information?

  • How do I become a member of Financial Plus Credit Union?

  • What is Financial Plus’ routing number?

  • How can I submit a comment or suggestion?

  • What is the difference between a bank and a credit union?

  • How can I get a free credit report?

Mobile Banking FAQs

Mobile Check Deposit

Online Banking FAQ

  • Why is my online banking experience changing?

  • Will my Online Banking ID and password be the same?

  • How do I enroll in online banking?

  • Can I still make bill payments?

  • What additional information will I need to provide?

  • Do I need to enable pop-ups for the new Online Banking Platform?

  • Who/What is Jack Henry & Associates?

  • Can I download my Quickbooks and/or Quicken transactions?