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Updated May 27, 2020 

Dear Financial Plus Credit Union Members
:

As our great State of Michigan begins to gradually allow for more business and leisure activities, I want to share with you the plan to re-open our branch lobbies.  But first, I want to express my sincere appreciation to the employees and members of our Credit Union.  The patience and kindness you’ve shown to one another over the past ten weeks has been the true embodiment of “people helping people”. 

 

Similar to the approaches being taken by many other financial institutions and businesses, FPCU will open lobbies to members in phases.  On Monday, June 1st, we will begin welcoming members to our branches by appointment only.  On June 12th, upon expiration of the Stay Home, Stay Safe order, we will re-assess this practice and provide members with notice of our appropriate next steps.  For the safety of our employees and members, a number of necessary protocol have been established in accordance with state and federal health guidelines.  Each action, intended to maximize social distancing, is available on our website and will be provided to members who are scheduling appointments.

 

While our lobbies will soon be open, I’d still encourage you to access all of your Credit Union product and service needs through our digital channels.  From account opening to loan applications, FPCU is here to serve nearly all our member banking needs remotely, log into online or mobile banking, visit an ATM, or call our Contact Center at (800) 748-0451.

 

Our employees choose to work for our Credit Union in part because of its mission of service. While we all wish the pandemic didn’t occur, this crisis has once again solidified the pride and gratitude we have in being given the opportunity to serve our members.  FPCU has been available to our communities, uninterrupted since we were founded in 1952, and we’re ready to help each of you build your financial future. Please do not hesitate to contact us with any questions or if you need assistance.

Thank you,
Brad Bergmooser

CEO
Financial Plus Credit Union

 

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Updated April 17, 2020

Financial Plus employees wanted to show support to their local COVID-19 frontline heroes. Thank you all for your hard work and dedication in keeping our community safe during these difficult times.

Brad
Olga
Nicole
Kristen
Lisa
Duane
Ron
Christy
Kamelia
Kaila
Dawn
Julie
Tracey
Susan
Alyssa
DeAnna
Loans
Caleb
Brenda
Jeremy
Lynn
Lori
Justina
Jordan
Sue


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Updated March 30, 2020


SPECIAL NOTICE: 
ASSISTANCE AVAILABLE TO FINANCIAL PLUS CREDIT UNION
MEMBERS FINANCIALLY AFFECTED BY COVID-19

We understand the impact the recent COVID-19 virus could be placing upon you and your family and want to do everything we can to help. Below are some of the financial assistance options that may be available to our Financial Plus Credit Union members.   

 

  • No early withdrawal penalty on existing CD’s. *
  • New 12 month unsecured loan with a maximum loan amount of $1,500 and 60-day first payment relief until 6/30/20.
  • Up to 90-day first payment relief on new/used auto, boat or RV loans until 6/30/20 for qualified members.
  • Up to 60-day payment relief on existing loans for qualified members.^
  • Consumer loan payment relief assistance - Please contact us through our Collections department at (810) 244-2438.
  • Mortgage loan payment relief assistance - Please call our Contact Center at (800) 748-0451.
  • Member business loans relief assistance - Please contact Nate Adams, Director of Commercial Services, at (810) 244-2801 or (810) 730-7228.

We thank you again for your Credit Union membership. Not a member but experiencing financial hardship? Joining is free and easy – just ask us how and learn more about available options. If you have any questions or need further assistance, please call our Collections Department at (810) 244-2438 or our Contact Center at (800) 748-0451. 

 

*IRA Certificates of Deposit are not eligible for early withdrawal penalty waiver.  Federally insured by the NCUA. Proof of income and/or financial hardship verification may be required in certain situations.  Equal Opportunity Lender.
†Rates, terms, and conditions are subject to change and may vary based on creditworthiness. All loans subject to approval.
^Must be member in good standing to receive deferment. Financial Plus reserves the right to withdraw this offer on an individual basis subject to our normal credit standards and criteria.

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We are pleased to now offer new account openings online. To begin your membership application, please click the button below.  For more information on membership requirements, please click here, or call our Contact Center at (800) 748-0451.

CLICK HERE TO APPLY ONLINE TODAY   

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Updated March 24, 2020

Please view our latest COVID-19 update from Brad Bergmooser, CEO.

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Updated March 19, 2020 

CORONAVIRUS (COVID-19) SCAM ALERT: During times like these when the Nation is dealing with issues impacting the world such as the Coronavirus (COVID-19), there is a rise in fraud attacks and attempts to obtain financial information. In order to avoid falling victim, it is critical to be aware of such scams, and to be on high alert.  The criminals of the world are focusing in on the COVID-19 pandemic to increase the chances of obtaining private financial data and/or attempting to gain access to financial information.  There has been a significant rise of Coronavirus-themed phishing attacks recently. (Phishing is a way criminals obtain sensitive information (like usernames or passwords). Unfortunately, it is expected this trend will continue to increase in the coming months as we navigate through the Pandemic. 


Please be aware, there are many scams surfacing. Some of the scams range from “advice-themed” messages, to offering insight into treatments or avoidance practices, to “policy-themed” messages, offering new policies or changes to the pandemic plan.  Additionally, there will likely be an increase in “aid request” messages, requesting you to give money to help people who are in need.  Proceed with caution as these all could be sent from illegitimate organizations, non-profits, individuals, criminals, etc. Members should avoid clicking links within text messages too and not respond to these messages that request account information.

Some of the ways to avoid falling victim to one of these scams, is always proceed with caution and skepticism.  Ask yourself questions such as, “Am I expecting this message?” If you answer “No”, always apply more scrutiny before opening the email message. 

 

  • Never open unknown email attachments.
  • Never click unknown website links. 
  • Never enter any credentials (i.e. passwords, usernames, credit card information, etc.) on a site from an email. Always browse to a known trusted site.
  • When in doubt, do not open suspicious email and complete your due diligence.


There are so many ways for perpetrators to attempt to get personal information, including the use of auto-dialers and text messages. It is important to remind members to limit the release of personal information in order to protect yourselves from fraud. Remember, when in doubt, do not proceed and NEVER provide private information such as: your social security number, date of birth, passwords, personal identification number (PIN), account number, etc. If you have any questions or need assistance, please call the Financial Plus Credit Union Contact Center at (800)748-0451.

Sincerely,
Brad Bergmooser

CEO
Financial Plus Credit Union


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Updated March 17, 2020

As we continue to navigate through the Coronavirus (COVID-19) situation, we want to assure you, the health, safety, and well-being of our members, employees, and the communities we serve remain our top priorities.

We have a full suite of services available for you to access your accounts and to conduct Credit Union business 24/7 by using the mobile banking app, online banking, remote deposit capture, and through our Contact Center.

Due to Governor Whitmer’s request to encourage social distancing, we are conducting the majority of all business through our branch drive thru, ATM’s, digital banking, night depository, and Contact Center. At this time, we are maintaining standard hours of operation at all of our branch drive thru locations and Contact Center.

Effective on March 17, 2020 all branch lobbies are closed to walk-in business.



___________________________ 

Commercial Business

For members who need assistance regarding commercial loan or deposit services, please contact Nate Adams, Director of Commercial Services, at 810-244-2801.


We will continue to diligently monitor the situation and make the appropriate changes if warranted. If you’ve been impacted by Coronavirus (COVID-19) and need financial assistance, please contact us. We have programs available to assist such as short-term loans, loan skip-a-payment, and other options you may qualify for.

Please visit our website at www.myfpcu.com or Facebook.com/financialplusfcu for future updates, including any changes to service availability, or hours of operation that may affect members.


Thank you for choosing to be a member of Financial Plus Credit Union.

Sincerely,
Brad Bergmooser

CEO
Financial Plus Credit Union

Coronavirus Aid, Relief, and Economic Security (CARES) Act

The CARES ACT allocated $350 billion to help small businesses and nonprofits keep workers employed amid at the pandemic and economic downturn. Please see the CARES ACT emergency loans guide below:

Small Business Association (SBA) Disaster Assistance Resources

The Coronavirus Preparedness and Response Supplemental Appropriations Act 2020 (H.R. 6074) expanded the Small Business Act’s definition of a disaster to include Coronavirus (COVID-19).  As a result, the SBA will be able to provide Economic Injury Disaster Loans (EIDLs) under a Governor’s Certification Disaster Declaration. In order for SBA to issue an EIDL declaration, the Governor must submit a written request to SBA with supporting economic injury loss information that certifies at least five (5) small businesses in a disaster area have suffered substantial economic injury as a result of the disaster. Please see the SBA updates and potential resources below:


Additional Resources